Why your professional career is very personal and your communication should be, too
As human beings, we cannot separate ourselves from everything that unites us as emotional and intuitive beings, according to Paulina Rensoli, a reputation expert.
It might ring a bell, or you have heard or talked about it in professional meetings or work conflicts that "nothing is personal". And yes, there is a lot of truth in that, but not entirely; because by developing your life skills (soft skills), growing your contact network, understanding your environment, and recognizing the people on your team, you are involving the personal sphere.
Even when you are talking about work issues such as your goals, strategies, results, revenue, customer renewal, sales, etc.; all of this is achieved by people through teamwork and the motivation we have individually and as a group.
This is why, when you manage your professional path and lead teams, much of it comes down to the personal, the human. Therefore, I'm sharing 3 strategies so that you can successfully incorporate the personal in the development of your professional career.
Create solid teams, with very clear values (respect, ethics, support, transparency, equity, etc.). The personal closeness between the members of your team should be your way of operating. With due respect for people's privacy, you can always empathize and get closer to the members. Observing and getting to know each other from a human perspective is what unites us as people. We have all gone through hard times these two years. If by now you have not empathized and strengthened the values of your team, I suggest that you start today. Always being genuine and natural.
According to the book Influence and Persuasion, in the Emotional Intelligence series by the Harvard Business Review Press, the principles of persuasion, such as the social test (we follow the example of those who are like us), consistency (showing clear, active and public commitment) and friendliness (sincere and genuine affinities are reciprocal and generate alliances) –in addition to being ethically guided– will help you to use language intelligently, to strategically use the information that is shared when we communicate and, consequently, they will activate the psychological perception in your relationships. This way, the intuitive understanding of the information you receive is codified and decision-making is refined when you interact.
Have you met people who use silence to dominate the conversation? This is an example that will help you understand the ability we have to influence from a personal sphere, through non-verbal signals, emotions, and knowledge. Start by observing and understanding your own emotions so that you can impact through them, and add your knowledge and your non-verbal language. The perception and interpretation of your interlocutors will add information (non-verbal) of great value.
In the labor market, everything is personal. As human beings, we cannot separate ourselves from everything that unites us as emotional and intuitive beings. Apply these three tips and develop the personal side within your professional career.