CONFLICT MANAGEMENT

Conflict management

Wherever there are people, there can be conflict. Conflict management is the ability to identify and handle conflicts sensibly, fairly and efficiently. This course will allow you to understand conflict in a positive and constructive way, managing it through dialogue and negotiation.

2 sessions

6 hours

Total investment $7,250  pesos

When do we start?

Coming soon
6:00 pm to 9:00 pm

What are the course takeaways?




  • You will know strategies toward resolving conflicts for mutual benefit.



  • You will understand the impact of emotions and cultural biases in conflict resolution.



  • You will know how to influence and persuade by highlighting the benefits of negotiation.




  • You will transform competition into cooperation and your opponents into allies.



  • You will identify the steps that lead to conflict or peace.

What topics are addressed?

WHAT IS CONFLICT?

RELATIONSHIP BETWEEN EMOTIONS AND CONFLICT

RELATIONSHIP BETWEEN CULTURE AND CONFLICT

NEGOTIATION TECHNIQUES

CONFLICT RESOLUTION CASE (HARVARD)

ENROLL!

Speakers

ALINA BASSEGODA

Communication and International Politics Master´s Degree